Return & Refund Policy

If you receive a damaged or defective product, please contact us within 7 days.  
We will verify and arrange a replacement or refund.

✅ Conditions:
- Item must be unused and in original packaging.
- Hygiene-related items cannot be returned unless faulty.
- Refunds are processed within 7–14 working days.

📩 For any return or refund, contact us at:
support@esmartera.store or WhatsApp: +92 314 0217014